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Shipping Info

Order Fulfillment Time

Your items may not ship until four to six weeks after placing your order. Our products are handmade to order, so this time is needed to create your item.

Transit Time

Our products ship from Easthampton, MA. Below is a map of the estimated transit times once UPS has received your order. UPS Ground Shipping Maps

Flat Rate Shipping in the Continental U.S.

All of our product ship flat rate within the contiguous United States.

Shipping Method

All orders shipped within the contiguous U.S. are shipped via UPS Ground, no signature required, unless otherwise specified. Orders going to Hawaii and Alaska ship via USPS. If you require a different shipping method, please let us know when you place your order.

We cannot ship to P.O. Boxes.

Gifts

We are more than happy to ship an item as a gift for you. Simply specify that you are placing an order as a gift at the time of ordering. The receipt and invoice will be mailed to you. The item and a packing slip without pricing will be sent to the recipient. If you would like us to include an enclosure card with a message (no extra charge) please do let us know via email at customerservice@jannaugone.com.